Prepare an access map from audience groups
Write down the groups you need to serve: anonymous visitors, free members, buyers of a product and members of a paid plan. Then identify which discussions or resources belong to each group. Podia’s current community documentation describes access at the space level. This makes the access map an important part of product design, especially when different offers promise different levels of material or interaction within the same creator business.
Do not confuse following with permission
A person may have access to a space yet see a different home feed depending on what they follow. Conversely, seeing a link or product description does not establish permission to private content. Keep these distinctions in customer instructions. If someone cannot find a discussion, first identify whether the problem is eligibility, visibility or the route they used. Repeatedly granting access without understanding the cause can create unintended permissions and confusing support records.
Use an explicit example to check the map
Imagine a free resource audience and a paid course group. The public page explains both, the free group receives only the intended open material and course buyers receive the course-related space. That is an illustrative design, not a claim that we configured your account. Before launch, verify the actual supported rules and inspect the experience for the relevant access level. Avoid relying solely on the owner’s view, which can reveal more than a member should see.
Verify the configured access before launch
Create a separate space when it serves a distinct conversation or permission boundary, not for every minor keyword. Record who moderates it and what participation is promised. If a space is retired, preserve important material and consider the documented consequences before deleting it. Our public-versus-member guide helps keep discoverable content outside the private experience; the troubleshooting guide helps investigate access issues without changing permissions blindly.
Sources used for this page
These records support the facts and comparisons above. Merchant-controlled records are labelled so you can separate product claims from independent evidence.
- Podia community FAQs — Merchant documentation · help.podia.com · Merchant-controlled · checked 2026-09-21
- Changes in the new Podia — Merchant documentation · help.podia.com · Merchant-controlled · checked 2026-09-21